From License Applications to Auditing

Compliance Consultancy

Regulatory and Compliance support

We can offer our support and expertise through regulator assessments. Prevention is better than the cure, but we can support through the process and advise on how to best correspond and present the requested information.

Ensuring staff know what to expect and mitigating any potential issues is just one part of the support offered. 

We can also act as Board Members and PML holders for operators.

Audits and ‘ARC Assurance’

LukeARC independent audits focus on three main areas and are designed to mimic a regulator assessment. The main areas are;

  • Anti-Money Laundering
  • Social Responsibility / Safer Gambling
  • Marketing & Advertising

Our audits are constantly updated in line with industry learning, regulator trends and new legislation. They can be completely tailored to your business and areas of concern.

Licence Applications

We not only guide you through the process of a Gambling Commission licence application, but we also help build out the required policies and documents. We can also advise on what the UKGC will look out for in your application and advise accordingly. We will compile your compliance policies, introduce you to suppliers, project manage, liaise with the Commission and more. All for a single set fee!

Training

We provide training to cover all areas of Gambling Compliance, both remotely or on-site!

This includes;
AML
Safer Gambling
Marketing compliance
Management responsibilities
Data Protection
General compliance
Anything else related to Gambling Compliance!

Policy framework development

Making sure your policies, procedures, risk assessments, training and corporate governance is up to regulator expectations can be a giant task.

LukeARC tailor policies to your business while ensuring they contain the information and guidance for you to achieve compliance. We also provide support on how to implement the controls within your policy suit.

Novel Regulatory Issues

Unique offerings, both Gaming and non gaming can come with unique issues. LukeARC are experienced in dealing with regulators and the questions they may have on new products and process they will follow. A short product review can save a lot of long term challenges.

ISO27001 – Information security

Obtaining a sufficient Information Security Audit is a requirement of most online gaming providers. It also comes with commercial opportunity and offers assurance to partners.

As well as internal experience, LukeARC partner with outside consultants and experienced Auditors to cover all of your ISO27001 needs, whether it’s achieving compliance or obtaining an experienced auditor.

Partners and referrals

LukeARC partners with multiple providers to the online gaming and other industries for;

  • Verification and KYC
  • AML, RG and affordability monitoring
  • ISO27001 compliance and auditing
  • Training and insight
  • Everything else you might need to facilitate your licence and business. Contact us for info!

Regulatory Technology

Having extensive experience in tech driven regulatory environments, we can help you develop your regulatory technology in a way that will really sell to your clients. We not only carry out gap analysis against AML and consumer protection requirements, but can also give feedback on user experience, sales opportunities and wider implementation.

Everything Else

We have a library of partners and extra services which cover all kinds of Regulatory, risk, audit and compliance needs. If we can’t cover it, we will happily refer you to a trusted provider, just email us for any information.

What Our Clients Say

Some kind words from our amazing clients

We engaged the services of LukeARC to undergo some independent assurance work. Our experience of the working with Neal was a positive one, he has very good knowledge and experience of remote gambling businesses and the applicable regulatory frameworks, requirements, and expectations. We can say with confidence that his work is a close reflection of the UK Gambling Commission’s approach to regulatory compliance assessments.
Daniel Sanlon, Kindred Group

Working with LukeARC has been efficient, professional, and straight forward. We worked directly with Neal and his knowledge of the commissions expectations is second to none. His recommendations thereafter are of course compliant, but business minded along the way. He has strong articulation and can explain the needs to all aspects of the business.

Fiona Hughes, Aspire Global

W2 have utilised LukeARC’s expertise relating to new markets and compliance opportunities previously. They are incredibly responsive, helpful, insightful and nothing is too much trouble. Their services have saved a great deal of time and finance in regard to internal resource and they have been a great industry liaison. Highly recommended.

Warren Russell, W2 Global Data

Luke ARC’s services were outstanding during the PocketBet licence application. Not only did they help save thousands on legal fees, the predictions and advice on Gambling Commission feedback could not have been more accurate.

Julie Dean, PocketBet

LukeARC we’re instrumental in helping us to produce policies for our Remote Gambling license application, which we secured first time. Guidance, knowledge and response throughout the process was flawless. I would not hesitate in recommending Luke ARC’s services to anyone needing expertise in compliance.

Grant Howells, KenHowells

As part of their audit package Luke ARC offer an ‘after care’ service which we found helpful in compiling our remediation action plan. Unlike, other consultants we have worked with before, Luke ARC also provides practical advice, and their previous experience adds enormous value. Neal is a good communicator and responds quickly to both email and phone inquiries.

Emilia Kinderman, Fitzdares

Trusted by some of the UK’s biggest brands

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